Yesterday, I went to Nailtini for the 1st time because the nail spa i always go to was closed and because this one was the closest to my house. Let me tell you what a rip off experience i had . . . Everything was perfect, the treatment, the lady who did my nails was an expert, the coloring, the mood, everything was perfect except for that they charge their customers for everything . . . literary for everything which made me feel it was a cheap move from the nail spa.
* I chose the Strawberry Truffle Tini Mani/Pedi which was around KD 20/-
* They charged me KD 1/- for the filing tools, which you usually get for free in every nail spa. They asked me if i want a new one, i have to pay, if i don’t then they will use the used ones *rolls eyes* . . . Seriously? What kind of a spa that uses the same filing tools over and over again? & charge their customers for new ones? They don’t even cost 200 fils & you’re taking KD 1? and note that my treatment costs KD 20/- !!!!!
* They charge their customers for the drinks *frowns* SERIOUSLY????? Other salons offer cupcakes, snacks & drinks for free & you’re charging KD 1/- for a cappuccino? Only this treatment that has a complimentary drink but the rest are not for free? This is how you treat your customers? I was really shocked when they said “you’ll pay for the cappuccino”.
Note: Your customers are not cheap people, they’re paying alot of money to get pampered & enjoy themselves, if you’d have added extra KD2 to the treatment we would have paid gladly, instead of charging us for everything . . .
* The cream they used was not good, very watery & poor. They should have used a better quality, a rich creamy moisturizer would have done the job better.
The people were good there, my treatment was perfect but I didn’t like the policy & style of the salon, therefore, i’m not setting foot in it again.
The Apple treatment has a complimentary apple & The Strawberry one has a complimentary hot chocolate (It says chocolate truffles but it turned out to be hot chocolate)
My complimentary drink
My KD 1/- which i had to pay for
My filing tools which i had to pay KD1/- just to get new ones . . .
my feet wrapped after being scrubbed
Applying chocolate mask on my hands
Loved the final look
but as i said, didn’t love how the spa treated their customers